Privacy Policy

Effective Date: January 1, 2026

At National Plumbing Dispatch, we value your privacy. This policy outlines how we handle your information.

1. Information Collection

We collect only the data necessary to facilitate your service request, including your address, phone number, and the nature of your plumbing issue. We do not store financial information; payment is handled directly between you and the independent contractor.

2. Data Usage & Sharing

Your contact information is shared only with the dispatched plumbing contractor to allow them to arrive at your property. We do not sell your data to third-party marketing lists. We may share anonymized location data with our logistics partners to improve routing algorithms.

3. Cookies & Tracking

We use standard cookies to improve website performance and remember your location preferences for easier navigation. You may disable cookies in your browser settings, though this may affect site functionality. We do not use cross-site tracking cookies.

4. CCPA/GDPR Compliance

Residents of California and the EU have the right to request deletion of their personal data. To initiate a data deletion request, please contact our support team. We will process all valid requests within 30 days.

5. Data Security

We employ industry-standard encryption (SSL/TLS) to protect your data during transmission. However, no method of transmission over the Internet is 100% secure.